Auto Insurance

A hassle-free repair shop network for you

Using one of our preferred shops for your damage review and repairs

As a customer, you get access to our Guaranteed Repair Network (GRN)—a carefully selected group of shops who can handle both your damage review and repairs. For hassle-free repairs, find a GRN shop close by or check if one is part of our network.
Multichannel

We take care of the repair process

If you have a claim, we'll handle and coordinate your repairs by working alongside the GRN shop. No more calling around—our preferred shops will keep you updated during repairs.
Lifetime Repair Guarantee

Lifetime repairs guaranteed*

We stand behind the workmanship of our preferred shops. When you use a GRN shop, your repairs are guaranteed for as long as you own the car, even if you move, thanks to our national presence.
Lightning

Faster repairs and easy payment

Through direct partnership, we make repairs fast and can pay the shop directly, reducing the stress after an incident.
Coverage Check

Pre-vetted shops

Preferred shops must meet our quality and service standards. Plus, we continuously monitor their performance for your peace of mind. Most importantly, we trust their skills and equipment to get the job done right.
Video
More about Auto Claims Services
*Coverage differs by state and is subject to coverage limits. Please review your policy documents for the full break-down of your coverage details.
1You are under no obligation to use a Guaranteed Repair Network (GRN) shop. In Massachusetts and Rhode Island, our network of preferred shops is called the Superior Service Program (SSP) and if you choose to have your damage review done at an SSP shop, you must also get your repairs done at that shop.
This page contains third-party links. Upon clicking these links, you will be redirected to a third-party website. While on the third party site, the privacy policy of that website will apply and is different from Liberty Mutual’s Privacy Policy. Liberty Mutual does not provide, and is not responsible for, the products and content available on any third party website.